At MANOR Publishing Ltd we are committed to protecting the privacy of the personal information you provide us with via our website (the “Website”) – through subscribing or in any reader surveys or MANOR competitions. This policy (together with our terms and conditions and any other documents referred to on it) sets out the basis upon which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting this Website you are accepting and consenting to the practices described in this policy. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Collection of information
We may collect and process the following data about you:

  • Information you give us. You may give us information about you by filling in forms on our Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when registering to receive MANOR services, subscribing to MANOR, posting material or requesting further services. We may ask you for information when you enter a competition or promotion sponsored by us, our partners, retailers or other organisations we have a relationship with and when you report a problem with our Website. We would never pass on your personal information to any promotional partner or third partner without your consent to do so. You will be able to ‘unsubscribe’ from communications at any time. It is completely optional for you to register, participate or otherwise provide us with Personal Information in the above situations.
  • Information we collect about you. With regard to each of your visits to our Website we may automatically collect the following information:
    technical information (please refer to our cookie policy also) including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
  • Information we receive from other sources. We work closely with promotional partners and third parties and may receive information about you from them, but this will again have been consented to by you.

Use of information
We will use the information you give us:

  • for research purposes – troubleshooting, data analysis, testing and reader research – in order to better align the MANOR product to user needs and interests;
  • to provide you with information, products and services that you request from us;
  • to provide you with information about other goods and services we offer that are similar to those you have already enquired about;
  • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you;
  • to notify you about changes to our service; and
  • to ensure that content from MANOR Publishing Ltd on each of our platforms is presented in the most effective manner for you.

We will use the information we collect about you:

  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our Website safe and secure; and
  • to measure or understand the effectiveness of advertising we serve to you and others and to deliver relevant advertising to you.

If you make a purchase from us, your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.

We will only share your Personal Information to other parties as required by law or to protect MANOR Publishing Ltd, its readers/users or the public. If MANOR Publishing Ltd, to which this Website relates, is acquired by a third party, we may transfer your personal data to the buyer.

Tranferring information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Third Party Processing
MANOR Publishing Limited utilises the services of third party organisations eg. Surveymonkey to process your personal data. As the data controller, MANOR Publishing Ltd determines the purposes and means of the processing of your personal data. Where your data is processed by any third party on behalf of MANOR Publishing, that third party is a processor under the GDPR. We confirm that we take steps in order to ensure that this data is processed lawfully under the law in accordance with each agreement that we have in place with each processor.

How Do I opt out?
You have a choice about whether or not you wish to receive information from us. We will not make contact with you unless you have opted in. If then, you no longer want to receive direct marketing communications from us, then you can change your preferences or completely unsubscribe in one of two ways:

Click the ‘unsubscribe’ or ‘change preferences’ link at the bottom of marketing emails sent to you
Email info@manormagazine.co.uk or telephone 01392 690429 and we will process your request within 7 days.

Your Rights
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: info@manormagazine.co.uk or write to us at: Marketing Team, MANOR Publishing Ltd, 7 Bridge House, 25 Fore Street, Okehampton, Devon, EX20 1DL. Alternatively, you can telephone 01392 690429

You have the right to ask for a copy of the information MANOR Publishing Ltd hold about you. To do so please contact us on the aforementioned contact points.

Google Maps
We may use Google Maps a service provided by Google Inc to provide maps and directions, a service provided by Google Inc.

Google Analytics
This Website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies (please refer to the MANOR PUBLISHING LTD cookie policy). The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for website operators and providing other services relating to Website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

The MANOR website and marketing communications may contain links to and from other websites. If you follow a link, please note that these Websites have their own privacy policies and we do not accept any responsibility or liability for these policies.

Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@manormagazine.co.uk